Refund & Cancellation Policy

Clear, self-serve subscription cancellation and 14-day initial satisfaction guarantee for PACAShield.

1. Cancel Anytime (Zero Lock-In)

All monthly subscriptions ($79 Starter, $149 Credit Team Pro, $249 Developer API, and $499 White-Label VAR Partner) are month-to-month with no long-term contract. You may cancel your subscription at any time in 1 click via the customer billing portal link in your receipt email or by emailing support@pacashield.com. Upon cancellation, your workspace remains active through the end of the current paid billing cycle and will not renew.

2. 14-Day Initial Subscription Refund Policy

If you are dissatisfied with PACAShield during your first 14 calendar days of an initial paid subscription (provided fewer than 1,000 live API calls have been consumed), email support@pacashield.com with your workspace email and we will issue a 100% full refund via our Merchant of Record (Polar.sh / Stripe) within 2 business days—no questions asked.

3. Billing Disputes & Duplicate Charges

Accidental duplicate subscriptions or billing errors are refunded in full immediately upon notification to support@pacashield.com.